Residential / SOHO

5 Star Networks offers a range of services for our residential customers. Our friendly and efficient service team is on-hand to assist you with any manner of inquiry.

  • Phone, fax and data outlets, line repairs, relocations and installations
  • Central filter supply and installations
  • Fault finding and testing
  • Crackly and noisy line issues
  • “A to B side” jumpering / cabling for ADSL internet connections (from MDF to unit)
  • Network and phone cabling
  • Modem configuration and speed testing
  • Wireless phone jacks, leads and cables

Do you require MDF jumpering for a new internet connection? Click here for an explanation of what is involved.

Contact us today to discuss your requirements, request a quotation or book a service appointment.

SERVICE RATES

The majority of the above services can be completed within one hour of labour.
We charge a $150 (ex gst) flat rate for most of these services, for appointments within the greater Brisbane and Ipswich metropolitan areas. This charge includes one hour labour, callout and travel fees. For service calls on the Sunshine and Gold Coasts, additional travel costs may apply.
Any labour time that extends past the first hour of labour is charged at $50 (ex gst) per half hour thereafter.
Reduced rates apply for any works that extend past 3 hours of labour. Prices exclude any additional materials incurred.

BEING THERE WHEN WE SAY WE WILL

Time is precious for everyone and we understand that some of our customers may have to take time off work for our appointments with them. Therefore, we always attempt to book a specific appointment time and be there when we say we will (give or take 15 minutes according to traffic conditions). For example, if we make an appointment with you for 9am, we will be there at 9am.

‘DO-IT-YOURSELF’ TECHNOLOGY

Introducing the new Wireless Phone Jack. Add a phone socket anywhere you need one!
1 minute plug and play installation and 50 metre wireless capacity.
Suitable for corded and cordless phones, answering machines, fax machines, PC modems, satellite set top boxes, VoIP adapters and all-in-one office printers with built-in fax. See the brochure here.

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